Cancellation policy

At Sisters Heal, we understand that life can be unpredictable. Our cancellation and payment policy is designed to be fair, flexible, and compassionate, so you can plan your course or retreat with confidence.

5-Day Immersion

To confirm your place, payment of £1,950 is required.

If you need to cancel, you’ll receive a full refund up to one month before the immersion.

Unfortunately, cancellations made within one month of the start date are non-refundable, unless we are able to fill your place from the waiting list.

If you are unwell and unable to attend you can transfer your place to a future date. 

Retreats

To reserve your spot, we ask for a 50% deposit, with the full amount due 4 weeks before the retreat begins.

Changing your plans:

• If full payment is a challenge, your deposit can be transferred to another retreat or course.
• If you cancel more than 3 months before the retreat, we will provide a full refund.
• If you cancel within 1 month of the retreat, your deposit can be transferred to a different retreat or course.

In the case of unexpected circumstances (such as bereavement or redundancy) within 1 month of the retreat, we will offer a full refund upon receipt of supporting documentation.

Workshops and courses 

Payment is taken at the time of booking. If you need to cancel or defer your place please email us and we will try our best to accommodate you or refund you in full.

A few gentle notes

Your payments secure your place and confirm your understanding of these terms.

We encourage you to review dates carefully before confirming your spot, but know that we will always approach cancellations with kindness and understanding whenever possible.

Any questions please email us on info@sistersheal.co.uk